What does the term "patient journey" refer to in the context of aural rehabilitation?

The term "patient journey" in the context of aural rehabilitation specifically refers to the comprehensive series of experiences and phases that a patient goes through during their treatment process. This concept emphasizes the holistic nature of a patient's experience, acknowledging that it encompasses more than just clinical interactions. It involves the emotional, psychological, and social aspects that a patient encounters as they move from the onset of hearing loss to seeking help, undergoing assessments, receiving treatment, and participating in follow-up care and support.

Understanding the patient journey is crucial because it helps healthcare professionals design tailored interventions that address not only the technical aspects of hearing rehabilitation but also the individual needs, preferences, and challenges that patients may face throughout their experience. As such, this term encapsulates the entire pathway of care rather than focusing solely on specific procedures, financial considerations, or appointment logistics.